{"id":3,"date":"2025-04-22T11:50:01","date_gmt":"2025-04-22T08:50:01","guid":{"rendered":"https:\/\/psychoquest.md\/?page_id=3"},"modified":"2025-05-06T13:50:32","modified_gmt":"2025-05-06T10:50:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/psychoquest.md\/en\/privacy-policy\/","title":{"rendered":"privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bef19df e-flex e-con-boxed e-con e-parent\" data-id=\"5bef19df\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14565c6b elementor-widget elementor-widget-text-editor\" data-id=\"14565c6b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t<p class=\"\" data-start=\"62\" data-end=\"80\"><strong data-start=\"62\" data-end=\"80\">Privacy Policy<\/strong><\/p>\n<p class=\"\" data-start=\"82\" data-end=\"273\">LV RECLAM SRL (Psycho Quest &amp; Cinema) makes every effort to maintain the confidentiality of your personal data in accordance with the provisions of Regulation 2016\/679\/EU, also known as GDPR.<\/p>\n<p class=\"\" data-start=\"275\" data-end=\"454\"><strong data-start=\"275\" data-end=\"332\">What personal data do we collect through the website?<\/strong><br data-start=\"332\" data-end=\"335\" \/>To book our games, the client must provide the following personal data: name, surname, email address, and phone number.<\/p>\n<p class=\"\" data-start=\"456\" data-end=\"548\"><strong data-start=\"456\" data-end=\"486\">What is the data used for?<\/strong><br data-start=\"486\" data-end=\"489\" \/>The data is used or may be used for the following purposes:<\/p>\n<ul data-start=\"550\" data-end=\"1338\">\n<li class=\"\" data-start=\"550\" data-end=\"630\">\n<p class=\"\" data-start=\"552\" data-end=\"630\">to confirm the booking and identify the client during the reservation process;<\/p>\n<\/li>\n<li class=\"\" data-start=\"631\" data-end=\"678\">\n<p class=\"\" data-start=\"633\" data-end=\"678\">to contact the client to confirm the booking;<\/p>\n<\/li>\n<li class=\"\" data-start=\"679\" data-end=\"794\">\n<p class=\"\" data-start=\"681\" data-end=\"794\">to inform the client of changes that may arise and affect the reservation (technical issues, rescheduling, etc.);<\/p>\n<\/li>\n<li class=\"\" data-start=\"795\" data-end=\"853\">\n<p class=\"\" data-start=\"797\" data-end=\"853\">to allow the client to modify or cancel the reservation;<\/p>\n<\/li>\n<li class=\"\" data-start=\"854\" data-end=\"945\">\n<p class=\"\" data-start=\"856\" data-end=\"945\">to inform the client about news from LV RECLAM SRL, new escape rooms, and special events;<\/p>\n<\/li>\n<li class=\"\" data-start=\"946\" data-end=\"996\">\n<p class=\"\" data-start=\"948\" data-end=\"996\">to inform about temporary promotions and offers;<\/p>\n<\/li>\n<li class=\"\" data-start=\"997\" data-end=\"1073\">\n<p class=\"\" data-start=\"999\" data-end=\"1073\">to encourage clients to write reviews about their experience in our games;<\/p>\n<\/li>\n<li class=\"\" data-start=\"1074\" data-end=\"1103\">\n<p class=\"\" data-start=\"1076\" data-end=\"1103\">marketing via Facebook Ads;<\/p>\n<\/li>\n<li class=\"\" data-start=\"1104\" data-end=\"1238\">\n<p class=\"\" data-start=\"1106\" data-end=\"1238\">to identify clients who violated terms (no-shows, breaking the quest rules, etc.) and to prevent such situations in future bookings;<\/p>\n<\/li>\n<li class=\"\" data-start=\"1239\" data-end=\"1338\">\n<p class=\"\" data-start=\"1241\" data-end=\"1338\">to send photos taken at LV RECLAM (Psycho Quest &amp; Cinema) SRL to the client\u2019s email upon request.<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"1340\" data-end=\"1673\"><strong data-start=\"1340\" data-end=\"1372\">Who has access to this data?<\/strong><br data-start=\"1372\" data-end=\"1375\" \/>The data processed for the above purposes is accessible only to the legal representatives and founders of LV RECLAM (Psycho Quest &amp; Cinema) SRL, as well as to the company\u2019s employees during the term of their employment. After employment ends, the employee\u2019s access to the booking system is blocked.<\/p>\n<p class=\"\" data-start=\"1675\" data-end=\"1980\"><strong data-start=\"1675\" data-end=\"1704\">Where is the data stored?<\/strong><br data-start=\"1704\" data-end=\"1707\" \/>The data you enter when booking appears in our booking system, which is accessed via username and password. Access is granted to the administrator, founders, and company employees during their employment with LV RECLAM SRL. After the end of the contract, access is blocked.<\/p>\n<p class=\"\" data-start=\"1982\" data-end=\"2161\"><strong data-start=\"1982\" data-end=\"2012\">How long is the data kept?<\/strong><br data-start=\"2012\" data-end=\"2015\" \/>We will keep your data to inform you about news\/promotions\/events until you withdraw your consent. After that, your personal data will be deleted.<\/p>\n<p class=\"\" data-start=\"2163\" data-end=\"2212\"><strong data-start=\"2163\" data-end=\"2212\">What are your rights regarding personal data?<\/strong><\/p>\n<ul data-start=\"2214\" data-end=\"3237\">\n<li class=\"\" data-start=\"2214\" data-end=\"2336\">\n<p class=\"\" data-start=\"2216\" data-end=\"2336\"><strong data-start=\"2216\" data-end=\"2236\">Right of access:<\/strong> you have the right to be informed about what personal data is processed, for what purpose, and how.<\/p>\n<\/li>\n<li class=\"\" data-start=\"2337\" data-end=\"2474\">\n<p class=\"\" data-start=\"2339\" data-end=\"2474\"><strong data-start=\"2339\" data-end=\"2366\">Right to rectification:<\/strong> you can correct your personal data by contacting us at +37379603666 or by email: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2448\" data-end=\"2473\">psycho.quest.md@gmail.com<\/a>.<\/p>\n<\/li>\n<li class=\"\" data-start=\"2475\" data-end=\"2620\">\n<p class=\"\" data-start=\"2477\" data-end=\"2620\"><strong data-start=\"2477\" data-end=\"2498\">Right to erasure:<\/strong> you can request the deletion of your personal data from the database if it is no longer needed for the original purposes.<\/p>\n<\/li>\n<li class=\"\" data-start=\"2621\" data-end=\"2788\">\n<p class=\"\" data-start=\"2623\" data-end=\"2788\"><strong data-start=\"2623\" data-end=\"2648\">Right to restriction:<\/strong> you can request the restriction of data processing, in which case we will keep it only for confirming bookings and notifying about changes.<\/p>\n<\/li>\n<li class=\"\" data-start=\"2789\" data-end=\"2889\">\n<p class=\"\" data-start=\"2791\" data-end=\"2889\"><strong data-start=\"2791\" data-end=\"2811\">Right to object:<\/strong> you can object to further processing of your data in accordance with the law.<\/p>\n<\/li>\n<li class=\"\" data-start=\"2890\" data-end=\"3006\">\n<p class=\"\" data-start=\"2892\" data-end=\"3006\"><strong data-start=\"2892\" data-end=\"2922\">Right to data portability:<\/strong> you can request the transfer of your data electronically as per legal requirements.<\/p>\n<\/li>\n<li class=\"\" data-start=\"3007\" data-end=\"3142\">\n<p class=\"\" data-start=\"3009\" data-end=\"3142\"><strong data-start=\"3009\" data-end=\"3049\">Right to object to direct marketing:<\/strong> you can opt out of direct marketing by following the instructions in each marketing message.<\/p>\n<\/li>\n<li class=\"\" data-start=\"3143\" data-end=\"3237\">\n<p class=\"\" data-start=\"3145\" data-end=\"3237\"><strong data-start=\"3145\" data-end=\"3176\">Right to lodge a complaint:<\/strong> you can file a complaint with the data protection authority.<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"3239\" data-end=\"3519\"><strong data-start=\"3239\" data-end=\"3265\">Privacy Policy Updates<\/strong><br data-start=\"3265\" data-end=\"3268\" \/>We may occasionally need to update the Privacy Policy. The current version is always available on our website. We will inform you of significant changes, such as changes in the purposes of data processing, the identity of the operator, or your rights.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u043a\u043e\u043d\u0444\u0438\u0434\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438 LV RECLAM SRL (Psycho Quest &amp; Cinema) \u043f\u0440\u0438\u043b\u0430\u0433\u0430\u0435\u0442 \u0432\u0441\u0435 \u0443\u0441\u0438\u043b\u0438\u044f \u0434\u043b\u044f \u0441\u043e\u0431\u043b\u044e\u0434\u0435\u043d\u0438\u044f \u043a\u043e\u043d\u0444\u0438\u0434\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438 \u0432\u0430\u0448\u0438\u0445 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0445 \u0434\u0430\u043d\u043d\u044b\u0445 \u0432 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0438\u0438 \u0441 \u043f\u043e\u043b\u043e\u0436\u0435\u043d\u0438\u044f\u043c\u0438 \u0420\u0435\u0433\u043b\u0430\u043c\u0435\u043d\u0442\u0430 2016\/679\/EU, \u0442\u0430\u043a\u0436\u0435 \u0438\u0437\u0432\u0435\u0441\u0442\u043d\u043e\u0433\u043e \u043a\u0430\u043a GDPR. \u041a\u0430\u043a\u0438\u0435 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0435 \u0434\u0430\u043d\u043d\u044b\u0435 \u043c\u044b \u0441\u043e\u0431\u0438\u0440\u0430\u0435\u043c \u0447\u0435\u0440\u0435\u0437 \u0441\u0430\u0439\u0442?\u0414\u043b\u044f \u0431\u0440\u043e\u043d\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u043d\u0430\u0448\u0438\u0445 \u0438\u0433\u0440 \u043a\u043b\u0438\u0435\u043d\u0442 \u0434\u043e\u043b\u0436\u0435\u043d \u0443\u043a\u0430\u0437\u0430\u0442\u044c \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0438\u0435 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0435 \u0434\u0430\u043d\u043d\u044b\u0435: \u0438\u043c\u044f, \u0444\u0430\u043c\u0438\u043b\u0438\u044e, \u0430\u0434\u0440\u0435\u0441 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u044b \u0438 \u043d\u043e\u043c\u0435\u0440 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0430. \u0414\u043b\u044f \u0447\u0435\u0433\u043e \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u044e\u0442\u0441\u044f [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/psychoquest.md\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/psychoquest.md\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/psychoquest.md\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/psychoquest.md\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/psychoquest.md\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":0,"href":"https:\/\/psychoquest.md\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"wp:attachment":[{"href":"https:\/\/psychoquest.md\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}